What Prevents You From Serving?

Volunteerism – nothing much would happen at the church without volunteers, so why is it so difficult getting people to step up and lend a hand? Some studies suggest that people do not serve because they have not been asked? Not sure about how to respond to this one, because what part of the Great Commission are we leaving out? We don’t ask people to sell all they have and move to Africa for the sake of the gospel, we simply need people to set up chairs at 9:00 each Sunday, and care for children and preschoolers at 9:45 or 11:00.

I was reading Andee Mark’s article, The Un-Interview, today. She says we need more than an “interview” with potential volunteers, we need meaningful conversations with them. People will give many excuses for not serving, mostly because we all carry false assumptions (ideas and expectations) about ourselves and about others.

I believe one of the most destructive assumptions is that we are consumers at the church. We won’t admit it but I feel it is totally true. When it’s all about me, I want and expect others to do the work so I can just sit back and enjoy. It’s about customer service, I’m the customer so those around me are here to serve (me).

When people say they don’t have time for volunteering:

As ministry leaders, this is the excuse we most often hear from someone who is unwilling to serve in ministry. Rather than pull our hair in frustration, what if we view this as a clue to what God wants to do in that person’s life, and embrace it as an opportunity to engage in spiritual direction… that is, creating space for this person to grow in their understanding of God? (Andee Marks)

As a leader, we need to recognize wrong assumptions and start addressing them, in our own lives and in the lives of the people we serve with. In doing so, we can help people to grow out their consumer mentality. What about the following false assumptions that people may have about serving in the church?

  1. The church doesn’t need help.
  2. I have nothing of value to offer.
  3. There are other people more qualified to serve than me.
  4. Serving will require time or skills I don’t possess.
  5. I will be asked to serve in an area they don’t enjoy.
  6. I feel that I have already served enough, it’s time to step aside.

Talking about these openly and honestly will help others realize that God may have more in store for them than what they assumed.

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To Serve or Not to Serve?

Tonight the topic for my small group is, Ransomed by God, out of Hebrew 9:11-28. The purpose of the study is to clarify that Christ was God himself, sacrificing himself for sinful humanity. The theological doctrine we are covering is substitution. I love this key verse out of Mark, he is so to the point:

But among you it will be different. Whoever wants to be a leader among you must be your servant, and whoever wants to be first among you must be the slave of everyone else. For even the Son of Man came not to be served but to serve others and to give his life as a ransom for many. (Mark 10:43-45)

  1. What does it mean to willingly be the slave of everyone else? What does this look like in daily life?
  2. Why do you think God’s plan was for Jesus to be a servant rather than an earthly king?

Since the context is about leadership, here are some thoughts from Ken Blanchard regarding self-serving leaders vs. servant leaders:

One of the quickest ways to tell the difference between a self-serving leader and a servant leader is how they handle feedback:

  • A self-serving leader always fears he will lose his position. They focus on protecting their status, so when there is feedback, it is seen as a threat to their leadership and position.
  • A servant leader sees leadership as an act of service. They welcome feedback as a way they can provide better service in the future.

There is generally a temptation to hold on to position, so we are all self-serving to a degree. Is there anything more self-serving than a new baby. They don’t come home from the hospital asking how they can help around the house. Life is a journey of moving from a self-serving to a serving heart. Babies mature into adults, and eventually we all must learn that life is more about what you give, not what you get. Every morning we should ask the question, “Which type of leader will I be today?”

Here is how to combat the temptation to be self-serving; surrender your motives and actions to Christ and role model how Jesus would lead. (1 Corinthians 10:13).

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Helping, Fixing or Serving?

I am a tremendous advocate of servant leadership. As we think about the biblical mandate of serving others (Mark 10:45), we often think of volunteerism; doing something for someone else. I found this article about the motivation and the larger picture behind volunteerism and doing things for other people: whether we should call it helping, fixing or serving others.

”Fixing and helping create a distance between people, but we cannot serve at a distance, We can only serve that to which we are profoundly connected.”

Helping, fixing and serving represent three different ways of seeing life. When you help, you see life as weak. When you fix, you see life as broken. When you serve, you see life as whole. Fixing and helping may be the work of the ego, and service the work of the soul.

Service rests on the premise that the nature of life is sacred, that life is a holy mystery which has an unknown purpose. When we serve, we know that we belong to life and to that purpose. From the perspective of service, we are all connected: All suffering is like my suffering and all joy is like my joy. The impulse to serve emerges naturally and inevitably from this way of seeing.

Serving is different from helping. Helping is not a relationship between equals. A helper may see others as weaker than they are, needier than they are, and people often feel this inequality. The danger in helping is that we may inadvertently take away from people more than we could ever give them; we may diminish their self-esteem, their sense of worth, integrity or even wholeness.

When we help, we become aware of our own strength. But when we serve, we don’t serve with our strength; we serve with ourselves, and we draw from all of our experiences. Our limitations serve; our wounds serve; even our darkness can serve. My pain is the source of my compassion; my woundedness is the key to my empathy.

Serving makes us aware of our wholeness and its power. The wholeness in us serves the wholeness in others and the wholeness in life. The wholeness in you is the same as the wholeness in me. Service is a relationship between equals: our service strengthens us as well as others. Fixing and helping are draining, and over time we may burn out, but service is renewing. When we serve, our work itself will renew us. In helping we may find a sense of satisfaction; in serving we find a sense of gratitude.

Harry, an emergency physician, tells a story about discovering this. One evening on his shift in a busy emergency room, a woman was brought in about to give birth. When he examined her, Harry realized immediately that her obstetrician would not be able to get there in time and he was going to deliver this baby himself. Harry likes the technical challenge of delivering babies, and he was pleased. The team swung into action, one nurse hastily opening the instrument packs and two others standing at the foot of the table on either side of Harry, supporting the woman’s legs on their shoulders and murmuring reassurance. The baby was born almost immediately.

While the infant was still attached to her mother, Harry laid her along his left forearm. Holding the back of her head in his left hand, he took a suction bulb in his right and began to clear her mouth and nose of mucous. Suddenly, the baby opened her eyes and looked directly at him. In that instant, Harry stepped past all of his training and realized a very simple thing; that he was the first human being this baby girl had ever seen. He felt his heart go out to her in welcome from all people everywhere, and tears came to his eyes.

Harry has delivered hundreds of babies, and has always enjoyed the excitement of making rapid decisions and testing his own competency. But he says that he had never let himself experience the meaning of what he was doing before, or recognize what he was serving with his expertise. In that flash of recognition he felt years of cynicism and fatigue fall away and remembered why he had chosen this work in the first place. All his hard work and personal sacrifice suddenly seemed to him to be worth it.

He feels now that, in a certain sense, this was the first baby he ever delivered. In the past he had been preoccupied with his expertise, assessing and responding to needs and dangers. He had been there many times as an expert, but never before as a human being. He wonders how many other such moments of connection to life he has missed. He suspects there have been many.

As Harry discovered, serving is different from fixing. In fixing, we see others as broken, and respond to this perception with our expertise. Fixers trust their own expertise but may not see the wholeness in another person or trust the integrity of the life in them. When we serve we see and trust that wholeness. We respond to it and collaborate with it. And when we see the wholeness in another, we strengthen it. They may then be able to see it for themselves for the first time.

One woman who served me profoundly is probably unaware of the difference she made in my life. In fact, I do not even know her last name and I am sure she has long forgotten mine.

At twenty-nine, because of Crohn’s Disease, much of my intestine was removed surgically and I was left with an ileostomy. A loop of bowel opens on my abdomen and an ingeniously designed plastic appliance which I remove and replace every few days covers it. Not an easy thing for a young woman to live with, and I was not at all sure that I would be able to do this. While this surgery had given me back much of my vitality, the appliance and the profound change in my body made me feel hopelessly different, permanently shut out of the world of femininity and elegance.

At the beginning, before I could change my appliance myself, it was changed for me by nurse specialists. These white-coated experts were women my own age. They would enter my hospital room, put on an apron, a mask and gloves, and then remove and replace my appliance. The task completed, they would strip off all their protective clothing. Then they would carefully wash their hands. This elaborate ritual made it harder for me. I felt shamed.

One day a woman I had never met before came to do this task. It was late in the day and she was dressed not in a white coat but in a silk dress, heels and stockings. She looked as if she was about to meet someone for dinner. In a friendly way she told me her first name and asked if I wished to have my ileostomy changed. When I nodded, she pulled back my covers, produced a new appliance, and in the most simple and natural way imaginable removed my old one and replaced it, without putting on gloves. I remember watching her hands. She had washed them carefully before she touched me. They were soft and gentle and beautifully cared for. She was wearing a pale pink nail polish and her delicate rings were gold.

At first, I was stunned by this break in professional procedure. But as she laughed and spoke with me in the most ordinary and easy way, I suddenly felt a great wave of unsuspected strength come up from someplace deep in me, and I knew without the slightest doubt that I could do this. I could find a way. It was going to be all right.

I doubt that she ever knew what her willingness to touch me in such a natural way meant to me. In ten minutes she not only tended my body, but healed my wounds. What is most professional is not always what best serves and strengthens the wholeness in others. Fixing and helping create a distance between people, an experience of difference. We cannot serve at a distance. We can only serve that to which we are profoundly connected, that which we are willing to touch. Fixing and helping are strategies to repair life. We serve life not because it is broken but because it is holy.

Serving requires us to know that our humanity is more powerful than our expertise. In forty-five years of chronic illness I have been helped by a great number of people, and fixed by a great many others who did not recognize my wholeness. All that fixing and helping left me wounded in some important and fundamental ways. Only service heals.

Service is not an experience of strength or expertise; service is an experience of mystery, surrender and awe. Helpers and fixers feel causal. Servers may experience from time to time a sense of being used by larger unknown forces. Those who serve have traded a sense of mastery for an experience of mystery, and in doing so have transformed their work and their lives into practice.


Rachel Naomi Remen, M.D. is Associate Clinical Professor of Family and Community Medicine at U.C.S.F. Medical School and co-founder and medical director of the Commonweal Cancer Help Program. She is author of the bestseller, Kitchen Table Wisdom: Stories That Heal.

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Servant Leadership

I like reading on topics about leadership, mentoring, and discipleship. I recently participated in the Dave Ramsey EntreLeadership event (held at Regent University). The seminar was primarily for business owners but the principles learned (many which I’ll share in later posts) can be adapted to my church staff leadership situation, and as I seek to lead others to be ministry and small group leaders. Another servant leadership promoter is Ken Blanchard, the one minute manager guy. He has an entire ministry focusing on Jesus as the ultimate example of leadership (Lead Like Jesus). Men, as you consider your leadership qualities, have you emphasized developing as a servant-leader?

He sat down, called the twelve disciples over to him, and said, “Whoever wants to be first must take last place and be the servant of everyone else.” (Mark 9:35)

The world tells us that leadership is about power and domination. The stronger, richer, smarter, and better looking you are, the better leader you’ll be. Studies have even shown that a beautiful woman will get a job before a plain woman, even if the latter is more qualified. The world looks on the outwardly aspects as a form of leadership. But that”s a leadership that only goes so far and can actually hinder your influence on people around you.

True leadership is found on the inside. It’s the leader who humbles himself and puts others’ needs before his own. It’s the boss who is willing to put in the extra hours to help you with the work instead of cutting out early. It’s the pastor or staff person who sees himself as much of a sinner as everyone else. In order to be a good leader, you have to learn how to serve others, to put others before you.

Jesus shows us true leadership. Even when he was incredibly weary from travel, he would help and heal. The night before his death, he washed his disciples’ feet. He never asked to be honored on earth, and he’s the Son of God! Jesus knew what it meant to be a leader.

Application: How do you lead the people around you? Do you find yourself becoming authoritarian? Do you lead from a position or a purpose? Do you influence people with fancy words, a nice house, and fancy clothes? Do you influence people by helping them move, cooking a meal for them, or washing the dishes? Husbands, as a leader in the home, do you take the time to make the bed or fold the laundry, straighten the kitchen? We can show our love and God’s love through our service to others. Take inventory on how you use your time to serve those in need. Are you a godly influence?

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I Have Set for You an Example

This is lesson four in my class on the words of Jesus. To see the others, click the “notes” tab above and choose the lesson you want to see.

At the Heart of it All Today: Parables, other teaching and the foot washing episode emphasize the role of servanthood in the life of a disciple. Jesus promises eternal rewards to those demonstrating self-denying love for others.

Key Term: Servant; Jesus cast himself in this role and he demands we do the same. In a world were status is everything, Jesus turns the world’s value system upside down.

Key Verse: Matthew 10:39, “Whoever finds his life will lose it, and whoever loses his life for my sake will find it.”

A Hundredfold Investment: (Matthew 19:27-30)

  1. The rich young ruler just walked away and Peter responds to Jesus’ statement about rich men entering the kingdom of heaven. There is an obvious contrast since the disciples have given up much to follow Jesus.
  2. Peter was not really accurate by saying they gave up “all” to follow Jesus; he still owned a house (Mark 1:29) and a boat (Mark 3:9, 4:1), but he is correct that they have given up on a comfortable life with security.
  3. One’s true family – while it is great loss to leave one’s family, new friends are made along the path of a disciple, ones that share the same values and goals. There is fellowship (koinonia) that at the root means to share a common life.
  4. Receiving back a hundredfold – not really a material investment but a spiritual one. From a material investment, faith is a poor risk, but from an eternal perspective, all things are possible with this ultimate long-term investment.
  5. The term palingenesia is translated “new creation,” “new order of things,” “renewal” or “regeneration.” It is only used here in the gospels. Paul used it in Titus 3:5 to refer to the individual believer’s spiritual renewal. So, in the new world, things will be radically different. Those who gave up all in this life will see a radical difference in the next.
  6. Judging the twelve tribes of Israel – this is quite a shocking statement for the twelve. They will have positions of authority in God’s kingdom, much like the rich young ruler had in this life. No one would have guessed these men where “ruling” material, but Jesus sees potential in people.

The “No Seniority” Story: (Matthew 20:1-16)

  1. The Old Testament often describes Israel as a vineyard (Matthew 21:33-46, Psalm 80:8, 14, Isaiah 5:1-2, Jeremiah 12:10, John 15:1). Jesus is not nationalistic, but focuses on individuals who make up this new kingdom.
  2. The land owner is God – calling people to work in the vineyard. The workers from the start of the day expected a day’s wage.
  3. The eleventh hour – literally “at the last minute; before sunset.” The men were not lazy guys wasting the day; they just had not been hired yet. They wanted a job and the owner was generous with payroll. Those who worked all day were grumbling at his generosity; literally it means, “Is your eye evil because I am good?” Maybe the beginning of the phrase, “give him the evil eye.”
  4. The target audience – often the Jews since they did not believe the Gentiles were welcome in the kingdom. The grumblers may be similar to the older brother in the Prodigal Son. Jesus is likely warning the disciples they are not privileged characters in the kingdom just because they were called first (Matthew 19:27). Those who follow Jesus should not be so concerned with place, position or rewards. Do we serve God for what we get out of it, or do we serve him because he deserves it and it is the right thing to do?

Not One of Us: (Mark 9:38-40)

  1. This passage comes immediately after Jesus telling the disciples that striving to be the greatest was wrong, and that service to others was what mattered. John, a part of the inner circle, declaring that this other man was “not one of us” may be an indication that they had an inflated opinion of themselves. After a failed exorcism in Mark 9:14-29, they complain that this power was showing up in someone else; in one not officially a part of the group.
  2. Tolerance may be the lesson; not like today where beliefs don’t matter, but be willing to accept others who have the same goal. John wanted to narrow the circle while Jesus says it is ok to widen it.
  3. This is quite similar to Matthew 12:30 (he who is not with me is against me) but Jesus’ meaning is different. One cannot remain neutral toward him; each person must decide to follow or oppose Jesus. In Mark, (whoever is not against us is for us) refers to the disciples being accepting of others who do good work for Christ.

Sisters with a Difference: (Luke 10:38-42)

  1. This story follows the Good Samaritan, who also put love into action. Perhaps the point in pairing these two stories is that while doing good deeds is commendable, we are not saved by doing good works.
  2. Martha wanted everything just so, and Jesus gently scolds her. She had too many irons in the fire, and probably was not enjoying Jesus’ visit too much. The “one thing” probably meant “one dish” for a meal, but with a deeper meaning. Martha’s desire to serve was commendable but she could have served one dish to spend more time with the Master.
  3. Mary at Jesus’ feet – contrast to the rabbis looking down on the intelligence of women. Women had a vital role in the early church.

Duty Above All: (Luke 17:7-10)

  1. The is a story of a farmer with a worker who serves I the field and in the house, too. At the end of the work day, he cannot just sit down and have dinner, there is inside work to be done, he is still on duty and cannot expect to be thanked for doing his duty. A human master can make demands, and so can God.
  2. This can be directed at people who take pride in their accomplishments for the Lord. When Christ-followers lead a godly life or do good works, they are not going above and beyond the call of duty, but rather this is what is expected on earth and we should not expect praise.
  3. This is in the face of the Pharisees, who had a system of rewards and merit, which Jesus discounts. There is no call to boast in our service of God. We are his servants, not his peers.
  4. Main theme is God’s grace – when a disciple has done all he can for the kingdom, he has no right to expect salvation, but only accept it as a free gift (Ephesians 2:8-9, Romans 3:27, 11:35).

The Lowest Form of Service: (John 13:4-8, 13-16)

  1. A clear and straightforward story but also not understood by the disciples at the time. In those days there were no facilities to take full baths every day, so they did what I call, “a bird bath.” Attention was given to the exposed parts, which was the task of a slave; a humiliating work for the lowest of slaves. Here, doing this act was one of love and devotion.
  2. This undignified act was setting the disciples up for an even more humiliating and undignified event, the crucifixion.
  3. Wash feet or have no part of me – “part” is literally “inheritance” or “heritage” which may indicate Peter would not share in the joys of heaven. Peter reacts to the foot-washing in the same way he objected to the prediction of Jesus’ suffering. Jesus knew that suffering and humiliation are the roads to glory.
  4. Roles are reversed in this scene. To accept this is to embrace a new order where humility is honored over vanity and pride. The twelve had been arguing about who had precedence. Jesus emphasized that greatness consisted of servitude.
  5. Key point often overlooked – Jesus does this act of service and love for people who would in the matter of hours desert him and run away; being a devoted servant to those who will prove to be disloyal. Also, Judas was present; can it be that this was an act of forgiveness, and him telling them to “do likewise” was a reference to the disciples forgiving Judas because it is what he had to do to fulfill prophecy?

A New Commandment: (John 13:34-35)

  1. Jesus may be gone soon, but the love he has shown them will live on. They already had a few commandments like loving their neighbor as themselves (Leviticus 19:18), now they are to love others as Jesus loves them. This love will be distinctive of a Christ follower.
  2. This command must have made a deep impact on John, since he writes about it in his gospel and returns to the theme in his letters (1 John 3:11, 16, 4:19, 2 John 1:5).

Disowning the Master: (Matthew 10:32-33)

  1. There is a picture of a believer being dragged into court to testify of his devotion to Jesus, but the image is wider to any word or deed where one denies their faith. He is addressing lukewarm believers, those who are half-hearted. Pharisees love the praise of men more than the praise of God (John 12:42-43). Paul was not ashamed of the gospel (Romans 1:16) and encourages Timothy to not disown Christ (2 Timothy 2:12).
  2. Disowning Jesus is not so words of denial, but of missed opportunities, not speaking up when the situation calls for it. Actions may deny him as well, hypocrisy is an appropriate term. We would not be studying the Bible of following Jesus if it was not for those in the first century who stood up of their faith.

Forgetting Everything but God: (Matthew 10:38-39)

  1. The ultimate paradox: to possess life we must give it up. Some men would commit sin to keep on living (situation ethics). This phrase of Jesus might be a reference to Leviticus 18:5, “Keep my decrees and laws, for the man who obeys them will live by them. I am the Lord.” Like, God wants you to live, so sinning in order to keep on living is not wrong. Losing earthly life was not the worse thing that could happen.
  2. Too many jewelry crosses around the necks of those who don’t stand for Christ (Madonna, anyone?). In New Testament times, people did not need gold crosses, they saw real ones every day. It was a barbarous form of execution used on slaves and rebels. So, the believer might not only die a martyr’s death, but die with the lowest form of execution possible.
  3. Today we are to deny self, use self-discipline, and live for Christ more than ourselves (Galatians 2:20).

A Cup of Cold Water: (Matthew 10:40-42)

  1. Jesus words of the cross are balanced with a promise of reward. He is speaking to the disciples, the ambassadors for the faith, similar to 2 Corinthians 5:20 (see Ephesians 6:19).
  2. This water symbolized hospitality. While the world would harass, harm and kill people of faith, there are those who will stand up and offer kindness. Each act of compassion makes a difference. God will not forget your work of helping his people (Hebrews 6:10) and whatever you do for the least of these, you do it for Christ (Matthew 25:40).

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